Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Bosham Sweets & Ice Cream collects, uses, and protects your information when you visit our shop or use our website. [Placeholder text: Add introductory legal statement here.]
1. Information We Collect
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details including your name, address, phone number, and email address.
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Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
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Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
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Usage information including information regarding your interaction with this site.
2. How We Use Your Information
We use this information to better understand how customers use the website and to inform future content and improvements. We may use information for email newsletters.
3. Data Protection and Security
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
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Right to Access / Know. You may have a right to request access to personal information that we hold about you.
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Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
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Right to Delete. You may have a right to request that we delete personal information we maintain about you.
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Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
4. Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 07847 810464 or email us at hello@boshamsweets.co.uk or contact us at Bosham Sweets & Ice Cream, 2 Bosham Walk, Bosham Lane, Bosham, Nr Chichester, West Sussex PO18 8HX.
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